Digital Literacybeginner1 min read

Live Chat Support

N/A

在线客服聊天

Live Chat Support · N/A · 在线客服聊天 · lyv chat · customer chat · support chat · Digital Literacy · support · web · everydayDigital Literacycustomer chat support chat

/lyv chat/

Also known as: customer chat, support chat

Last updated August 9, 2026

Definition

Live chat is real-time messaging with a company’s support agent (or bot) on a website. Use the official site chat — not random pop-ups claiming to be support.

Real-World Example

Using the Help chat on your bank’s official website is safer than a Facebook comment thread offering “support.”

References

discuss://translation · public

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